Erma - Zero Waste Active Leggings
Shipping
New Zealand
Free for orders over $100 / $5.50 for orders under $100.
Overnight courier service once dispatched.
Australia
Free for orders over $120NZD / $20NZD for orders under $120NZD.
Shipping takes 3-6 working days once dispatched. (not including holiday and sale periods).
Rest of world
Free for orders over $500 NZD / $60NZD for orders under $500NZD
Returns
We can offer refunds or exchanges for non-sale garments as long as they are returned to us within 14 days of receipt, and are in a resellable condition (meaning they haven’t been worn, washed or altered).
Contact hello@nisa.co.nz and we'll tell you where to send it back to. Please keep in mind that we can't offer returns/exchanges on bras that have been customised.
Sale Items
All sale item purchases are final. If your sale item does not fit, we will exchange for another size if available. We do not offer refunds, or exchanges for different styles on sale items, with the exception of returns due to a fault in the garment.
My Nisa garment has a fault
We will absolutely fix the problem - we are more than happy to send you a replacement, give you store credit or a refund, whichever you prefer. Just contact hello@nisa.co.nz with a picture of the defect.
Orders placed before 31 July 2023
If you ordered before 31 July 2023, garments can’t be returned for a refund or exchange as they were purchased from the previous owner of Nisa.
Supporting each other
Nisa's mission is to employ women from refugee and migrant backgrounds. For many, Nisa is the first step towards a long and fulfilling career in Aotearoa New Zealand.
Every Nisa garment is sewn sustainably in the Nisa Workshop in Wellington, our capital city.
"I was just happy to see other sewers, and the idea of working as part of a team was exactly what I was looking for."
- Sayaka, Senior Sewer
