Shipping & Returns

I don't like my Nisa garment, or it's the wrong size

For our stock range, we are happy to provide you with an exchange, store credit or refund as long as the garment hasn't been worn, washed or altered, and you return it within 14 days of receiving it.  Contact hello@nisa.co.nz and we'll tell you where to send it back to.  Unfortunately we can't provide credit for the cost of shipping.

We provide free returns for bralette orders within NZ and Aus.  Just let us know which size you want instead, or if you would prefer store credit.

Please keep in mind that we can't offer returns/exchanges on bras that have been customised.

My Nisa garment has a fault

We will absolutely fix the problem - we are more than happy to send you a replacement, give you store credit or a refund, whichever you prefer.  Just contact hello@nisa.co.nz with a picture of the defect.