Shipping
Orders are dispatched within a week.
Within NZ
We use an overnight courier service.Ā Shipping is a flat fee of $5 for each order, or freeĀ if you spend over $100.
International
$10 shipping to Australia ($15 internationally), or free if you spend over $150 NZD.
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Returns
I don't like my Nisa garment, or it is the wrong size
No worries, we are happy to provide you with store credit as long as the garment hasn't been worn, washed or altered, and you return it within 14 days of receiving it.Ā Contact hello@nisa.co.nz and we'll tell you where to send it back to.Ā Unfortunately we can'tĀ provide store credit for the cost of shipping.
We provideĀ free returnsĀ for bralette orders.Ā Just let us know which size you want instead, or if you would prefer store credit.
My Nisa garment has a fault
We will absolutely fix the problem - we are more than happy to send you a replacement, give you store credit or a refund, whichever you prefer.Ā Just contact hello@nisa.co.nz with a picture of the defect.