Size S = size 10 = waist 70cm & hip 95cm
Size M = size 12 = waist 75cm & hip 100cm
Size L = size 14 = waist 80cm & hip 105cm
Size XL = size 16 = waist 85cm & hip 110cm
Size XXL = size 18 = waist 90cm & hip 115cm
Size S = size 10 = bust 87cm & underbust 74cm
Size M = size 12 = bust 92cm & underbust 79cm
Size L = size 14 = bust 97cm & underbust 84cm
Orders are dispatched within a week.
We use an overnight courier service. Shipping is a flat fee of $5 for each order, or free if you spend over $100.
$10 shipping to Australia ($15 internationally), or free if you spend over $150 NZD.
I don't like my Nisa garment, or it is the wrong size
For our stock items we are happy to provide you with store credit as long as the garment hasn't been worn, washed or altered, and you return it within 14 days of receiving it. Contact firstname.lastname@example.org and we'll tell you where to send it back to. Unfortunately we can't provide store credit for the cost of shipping.
We provide free returns for bralette orders. Just let us know which size you want instead, or if you would prefer store credit.
We're sorry to say we can't provided exchanges, refunds or store credit for 'made to order' briefs.
My Nisa garment has a fault
We will absolutely fix the problem - we are more than happy to send you a replacement, give you store credit or a refund, whichever you prefer. Just contact email@example.com with a picture of the defect.
Will you be releasing a boy-short?
Yes! Very soon!
How do I care for my Nisa underwear?
To keep your underwear in tip top condition:
- Wash in cold/warm water - not hot!
- Wash with similar colours
- Wash it in a lingerie bag so that zips from other garments don't snag the fabric
- Line dry - do not tumbledry!
I want Nisa to manufacture some garments for me
Please email us to discuss this further. We don't do design work for other people, we only step in from when there is a sample and finished pattern to work from.
How many people do you employ?
We have four employees at the moment: three women from refugee backgrounds, and one Kiwi (our production manager). Our aim is to grow so we can employ more amazing women!
Do you do plus sizing?
We go up to a size XXL (size 18) in our Quinn and Sabina styles. We are a small company just starting out, but as we grow we aim to offer more choice for our plus size supporters. Please fill out this survey to register your interest!
Do you sell mens' briefs?
Not at the moment, but if you want to register your interest should we do one you can sign up here. If you're a guy who wants to support what Nisa does, we recommend either donating a pair to a woman in need, or else buying a gift voucher for a special person in your life.