Orders placed on or after 10 September 2023
We can offer refunds or exchanges for garments as long as they are returned to us within 14 days of receipt, and are in a resellable condition (meaning they haven’t been worn, washed or altered).
Contact firstname.lastname@example.org and we'll tell you where to send it back to, and if you’re returning a bralette, activewear or swimwear we’ll provide you with a free returns label. Please keep in mind that we can't offer returns/exchanges on bras that have been customised.
Orders placed before 31 July 2023
If you ordered before 31 July garments can’t be returned for a refund or exchange as they were purchased from the previous owner of Nisa.